Extensive Online Documentation in Cloud Hosting
If you’ve bought your very first cloud hosting account through our company or have migrated your site over to us, you’ll grow accustomed to our platform and our in-house built Hepsia hosting Control Panel in a jiffy as we have prepared a comprehensive web-based knowledge base where you can find all the information that you could ever need – both general info in regards to the service as a whole and more specific info about the separate features that you can use and the challenges that you might stumble upon. The articles themselves are available in two places. The whole article collection can be accessed through the Help section of the Control Panel. You can access relevant articles about the different functions in each section of the Control Panel too. You can acquaint yourself with how to do basically everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles feature step-by-step guides, so you won’t ever get puzzled due to an ambiguous text. Certainly, if you have a more specific problem and you cannot find an adequate solution in our knowledge base, you can get in touch with our client support staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled an extensive online knowledge base for all our present and potential customers, so in case you purchase a semi-dedicated server account through our company, you will be able to find any info that you’re searching for at any moment. We’ve got tons of educational help articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are only two examples. Our how-to tutorials will help you accomplish anything you need – extract the contents of an archive, import a MySQL database, redirect a domain, and so on. In addition, we’ve also got troubleshooting guidelines, which will permit you to discover what spurs a given problem and the possible solutions for it. In case you’re unable to send e-mail messages or your domain name returns a 500 Internal Server Error message, for example, you can consult our knowledge base and resolve the problem in no time. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.