When your web hosting service provider offers live chat support, you are able to talk with an agent in real-time and find out useful info or get an issue resolved in a very timely manner. The main advantage of using chat as an alternative to calling to consult with a live person is that you need only a computer with Internet connection, which means that you will not pay any rates in case you're in a different state or country. Furthermore, it'll be quicker to copy and paste details for instance domains, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the phone. The live chat is also a much quicker way to contact the web hosting provider's support team as compared to using a ticketing system. Last, but not least, when some problem needs a bit more time to be taken care of, you are able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that's not possible if you're on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all of the cloud hosting that we offer and we are able to help you with almost everything live. If you do not have an account with us yet, we will give you more information about the packages in order to help you to select the most suitable plan. In case you are a current client, we will be able to help you with any billing or general matter and even with lots of common tech troubles, such as an e-mail address setup in a desktop e-mail client. When you are unable to phone us for some reason or you're in some country where we do not have a local phone number, the live chat is the best choice to contact us. Certainly, some matters need more time to investigate and test, therefore you will need to open a support ticket to our technicians, however, we are able to save your time and help you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as part of our services, so that whenever you have any questions for our Linux semi-dedicated hosting, you are able to get in touch with our customer care team whenever you need regardless of whether you have already acquired your account or not. Generally, the chat service is for pre-sales, billing and basic questions and issues, still we can help you with a lot of technical questions as well. We will help you choose the right package for your websites if you do not have an account yet, we can respond to all of the billing questions or issues you have or we can help you with installing your new email address on your personal computer or smart phone - all the abovementioned will be done timely because our live chat service is available all day, every day. Whenever you need support, you can speak to an agent and save considerable time.