In case you have ever had a cloud hosting account in the past or you have dealt with any other online service, you probably know from your personal experience that for certain things it's better to consult with a live person over the phone instead of exchange support tickets or email messages. In order to know more about a service before you buy it or if something small-scale needs to be done, for example, it is easier and faster to get it done live. When you can seek the advice of representatives by phone, it's also very likely that you're working with a real web hosting provider, not a reseller. The level of support that you can get on the telephone may differ between different suppliers - from common matters to expert technical support. Usually the majority of providers will offer you pre-sales assistance and first level phone support, while more complicated technical issues are resolved via e-mail and / or tickets.

Phone Support in Cloud Hosting

In case you decide to purchase one of our cloud hosting, you'll be able to connect with our support team via phone for 14 hours a day. We will help you choose the most suitable package for your websites since we believe that it's better to discuss this kind of issues with a live person. If you already own an account, we're able to help you with all your sales/billing questions and general issues, even with some tech troubles that don't require a lot of time or escalation to an administrator because it'll be more convenient to open a ticket for time-consuming matters so as to have the communication in one place. We now have telephone numbers in the US, the UK and Australia, so you can call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hours daily as part of the support services for every single semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you'll need to open a support ticket in case you experience such a problem, still for all of your general, billing or small-scale tech issues you can always give us a call and we'll help you immediately so as to save you the time you will have to spend on creating a support ticket. Even if you don't have an account yet, you're able to find out if you can host your sites on our cutting-edge cloud platform or you can receive any other general information about our semi-dedicated solutions. We now have local phone numbers in the U.S.A., the UK and Australia along with a global number, so you will be able to call the one that is closer to where you are.