Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is taught to promptly deal with all of our cloud hosting clients’ inquiries and support requests. Via our ticketing system, you are able to fill in your question and a support crew representative is going to go back to to you in less than max 60 minutes. Basically, practice proves that the normal resolution time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our staff of consultants will undoubtedly be online for you 24x7x365 to respond to all of your issues and to resolve any problem that you might have. You can post a help support ticket from your Hosting Control Panel or drop an e–mail anytime. Moreover, on working days, you can easily ring us or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a broad education base into the Control Panel so that you could obtain effective step by step details at any time. Each part of the Control Panel possesses its own contextual guide area having a group of how–to articles. We have also made video lessons to offer you with a superior visual representation of the best way to conduct any given activity.