1 hour ticket response
We are specialized in delivering a swift and appropriate response to every helpdesk ticket submitted by a client. Our capable client care staff members will review your problem and will think of the best solution. We offer a 1–hour response time guarantee for all support tickets. In reality, the average ticket response time has proven to be twenty minutes.
An Excellent Help Desk Support Service
Each member of our technical support team has many years of experience in the cloud hosting sector and the vast majority of them have worked for us for at least 5 years. They are all prepared to answer all your inquiries in the most proficient manner possible.
An Intuitive Help Center
Built into the Hosting Control Panel is an easy–to–browse Help section, which offers you a variety of information sources. You can search through a constantly updated knowledgebase offering web hosting account administration articles and website management articles, watch the instructional video tutorials or have a gaze at the F.A.Q. section.