Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Response Guarantee

  • Each ticket that you post to our technical assistance crew will be replied to in approximately 60 minutes. All general problems will be answered straight away. Yet, if the service inquiry you have submitted requires the assistance of a licensed admin technician, we will forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • We are working for you 24 hours a day to deliver useful information and client support and also to aid you with any issue that you could possibly stumble upon when handling your virtual server. We’ll support you with all pre–installed apps, such as your OS, server admin panel (in accordance with the VPS type) and the Hosting Control Panel produced completely by our developers.

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that comes free–of–charge with your virtual server, you will find an informative Help zone, which incorporates all you need to learn about monitoring your websites and applications. We have integrated a wide range of how to articles and video tutorials that display the essential website managing duties in an easy to read manner.